PRIVACY POLICY

Privacy policy

This Privacy Policy governs the manner in which FUTURISTICA d.o.o collects, uses, maintains and discloses information collected from users of our website, our products and our services.

Personal identification information

We gather personal information from our users and customers through various methods, such as when they visit our website, register an account, make a purchase, complete a form, participate in a survey, or utilize other services and features provided on our site. The information we may request includes name, email address, and gender, as deemed appropriate. Additionally, we collect certain personal information automatically through the use of cookies when you browse our website. While users have the option to disable cookies in their browser settings, please note that this may limit their ability to engage in certain activities on our site.

Web browser cookies

To improve your browsing experience, we utilize "cookies" on our website. These cookies are stored on your hard drive by your web browser to keep records and recognize your computer upon revisiting our site, allowing us to customize your experience. You have the option to configure your web browser to reject cookies or receive notifications when cookies are being sent. However, please be aware that certain sections of the website may not function correctly if you choose to disable cookies.

How we use collected information

FUTURISTICA d.o.o. collects and utilizes your personal information for the following purposes:

1. Account Management: Your personal information is used to effectively manage your account.
2. Personalized User Experience: We may employ your personal information to customize your experience on our website and enhance its functionality.
3. Site Improvement: Feedback provided by you is utilized to enhance our products and services. Additionally, we utilize Google Analytics to gain insights into our audience and improve the website's content. It's important to note that no personal information is collected through Google Analytics. For more information on Google Analytics, please visit the following link:  https://support.google.com/analytics/answer/6004245?hl=en .
4. For order processing purposes, we utilize the information you provide during the order placement solely to fulfill your specific order. We only share this information with external parties as required to provide the necessary services. Your payment details are handled by a third-party provider called Stripe. We encourage you to review their privacy policy for a better understanding of how Stripe safeguards your personal information.
5. In addition, if you have subscribed to our newsletters, we will send you information that you have agreed to receive regarding topics we believe will be of interest to you. This may include promotions, contests, surveys, or other features available on our site.
6. To oversee product reviews and ratings: Third-party service providers may be employed to assist us in managing the product reviews and ratings provided by you.
7. To send occasional emails: Your email address may be utilized to send you relevant information and updates regarding your order. Additionally, the email address you provide may be used to respond to any inquiries, questions, or requests you may have.
8. For remarketing and engagement purposes through Google Ads and Facebook:

The personal information we gather when you visit our website may be utilized to reconnect and promote our services on other platforms. We collaborate with third-party providers such as Google Ads and Facebook to display our advertisements to you. These third-party vendors employ tools that transform your personal information into unique device identifiers, enabling them to present personalized ads based on your interests and previous visits to our site. We do not disclose your personal information to Facebook or Google Ads. To opt-out of Google's utilization of cookies and device identifiers, you can visit Google's Ads Settings. Additionally, you can click here to withdraw your permission for Facebook:  https://www.facebook.com/ads/preferences/?entry_product=ad_settings_screen.

1. To advertise our customers' affiliations:

If your email address is associated with an institution like a university or sports team, we may employ the domain name of your email address to advertise the affiliation with that specific institution. We will not utilize your email address's username for this purpose, nor will we advertise your individual status as a customer.

How we protect your information

We prioritize the confidentiality and security of your personal information. It is securely stored and processed on servers located in the United States, operated by our trusted third-party service providers. Please be aware that your personal information will be subject to the laws of those jurisdictions, including regulations that may permit law enforcement access to such information.

We implement administrative, procedural, and technical safeguards to protect your information against loss or theft. Additionally, we adhere to appropriate data collection, storage, and processing practices, along with security measures to prevent unauthorized access, alteration, disclosure, or destruction of your personal information and data stored on our site. While we make reasonable efforts to safeguard your personal information, it's important to note that the security of any information transmitted over the Internet, third-party digital networks, websites, mobile devices, our site, or social media platforms cannot be guaranteed.

Sharing your personal information

We adhere to retaining your information only for the duration necessary to fulfill the purpose for which it was collected.

Rest assured that we do not sell, trade, or rent your personal information to third parties. In some cases, we may engage the services of third-party providers to assist us in operating our business and managing activities on our site, such as sending newsletters or conducting surveys. We may share your personal information with these third parties, but only for those specific purposes and with your explicit permission.

IMPORTANT: Please exercise caution and refrain from sharing or sending any personal information, especially financial or credit card details, in response to unsolicited emails or phone calls claiming to be from FUTURISTICA d.o.o. We will never reach out to you and request such information. Personal information should only be submitted through our secure connection when placing an order on our website.

Your rights

If you would like to access, modify, or delete your personal information that we collect or maintain, please feel free to submit a request by contacting us. You can reach out to us at [email protected].

Please note that if you choose to withdraw your consent for us to use your personal information for any of the purposes mentioned in the "How we use collected information" section above, it may limit our ability to provide you with access to the site, as well as our goods or services. For instance, if you withdraw your consent for us to collect and use your email address, we would be unable to grant you access to the site.

We strive to handle all requests promptly and in accordance with applicable laws and regulations regarding the protection of personal information.

Electronic newsletters

By choosing to opt-in to our mailing list, you will start receiving emails that may contain company news, updates, relevant product or service information, and similar updates. If at any point you wish to stop receiving such emails, you can easily unsubscribe by following the instructions provided at the bottom of each email or by contacting us through our website. We will promptly remove you from our mailing list upon receiving your request.

Changes to this Privacy Policy

We reserve the right to update our privacy policy as needed, and any changes will be reflected on the main page of our site. We encourage you to visit this page regularly to stay informed about how we safeguard the personal information we collect. It is your responsibility to review this privacy policy periodically and stay informed about any modifications. By continuing to use our site, you acknowledge and agree to the updated privacy policy.

Your acceptance of these terms

By utilizing this site, you indicate your acceptance of this policy. If you do not agree with this policy, we kindly request that you refrain from using our site. Your ongoing use of the site after any changes to this policy have been posted will be regarded as your acceptance of those changes.

Contacting us

If you have any questions about this Privacy Policy, the practices of this site, or your dealings with this site, please 📇 contact us at 📧 [email protected]